So how does website support and troubleshooting work? It involves examining the applications on your site by analyzing the code, reporting what’s been discovered and deploying solutions to fix the issue(s). It’s a three-step approach designed to make sure your site is working at optimal performance.
To analyze the code, tools are used to call out critical and non-critical application code changes / errors. These changes are then classified by order of importance from low (score of 1) to urgent (score of 5). From there, a plan is created that’s based on this report. A site might suffer from a multitude of symptoms, like long page load times, web security breaches and so on. The job of a website support firm involves putting the plan into action and making necessary changes to ensure web performance optimization is at its peak. If you’re wondering whether your site should run better than it does, contact us at Accunity to talk to one of our website maintenance specialists.