For any business exploring the world of mobile app development, there are a number of different factors that should be taken into account. At the top of the list, are issues pertaining to pre-development quality testing and continual performance management after ‘go live.’
Regardless of the reasoning behind the development of your enterprise mobile app, successful integration into your corporate strategy necessitates that it must function optimally at all times. High user engagement should not render the app inoperable, regardless of whether or not increases in demand come from consumers on a high shopping day or employees across multiple locations attempting to access it all at the same time. Downtime should be minimal, and any glitches or issues that do occur should not detract from the overall user experience.
In order to guarantee that your mobile app is capable of withstanding peak demands, and functions as it was designed to, regardless of the situation, the app must be tested during the development stage and regularly monitored after launch.
Quality Assurance Testing
The unique dynamic of enterprise mobile apps present requirements for specific quality testing parameters. Simply auditing the app across a single platform or device is not enough. There are hundreds of different scenarios that app developers might be faced with, and they need to explore every one of them. This includes cross-platform testing, multiple devices, various operating systems, methods of operation, and even malware and virus testing.
Also to be considered are things like load testing, usability, increased in user engagement, etc.
Ongoing Performance Management
As soon as an app is in use, the testing does not stop. Continued success requires routine performance management testing in order to monitor and look for areas for improvement. This type of monitoring often comes in two forms; regular system monitoring (CPU usage, response times, etc.) and functionality testing (or someone monitoring the user experience, system crashes, failures, user behavior, etc.)
Even with expert monitoring and testing, there is always a risk of less than optimal functionality caused by things that might fall outside the realm of control. Things like poor WiFi or device issues. And, despite being beyond the control of the developer, these types of issues will lead to negative user experience and should be taken into account in order to minimize the effects that can occur as a result.