As more companies migrate towards BYOD policies, it has become necessary to create guidelines and best practices to address some of the common issues face by enterprises. Most of this content focuses on security, cloud hosting, mobile app development and other relevant and complex technological issues.
While each of these topics are critical components of enterprise mobility, they are not the only avenues that must be explored when making the decision to implement BYOD policies.
At the very root of the policy, the most fundamental considerations pertain to the end-user mobile device itself.
Prior to considering options for analytics or security, it is necessary to first explore how the actual devices are to be used, and under what conditions. Will there be restrictions on the types of devices permitted access to the network? What tasks will staff carry out on the device on a day-to-day basis? Who will be responsible for regular maintenance or device replacement?
4 Common BYOD Considerations
Outlined below are four of the most common BYOD issues that enterprises must take into consideration when deploying a BYOD initiative.
- Device vendor selection: The majority of mobile device manufacturers create their products with their end user in mind – Meaning that the average consumer mobile device is not manufactured with the intent of supporting enterprise use. With this in mind, consider that many of the devices on the market may not be compatible with business technology. When exploring which types of mobile devices are permitted under your BYOD policy, it is wise to work with manufacturers that support business as well as personal use.
- Device repair and maintenance: When a mobile device that is directly linked to your business network and confidential company / consumer information requires repair, it is likely that you will not want ‘the neighborhood repair guy’ working on it. It is vital to have a list of approved service technicians and to instruct employees to bring their devices only to the providers that have been approved.
- Are the devices suitable for the environment: Take some time to consider what enterprise mobility actually means for your business. Is there a chance that devices will be exposed to extreme temperature change? Is there a risk of being dropped or run over by equipment? A low-traffic office environment might be safe enough to support regular consumer cellphones, but under certain situations, it might be more cost effective to issues devices that can withstand the requirements of the job.
- Personal use policy: One of the things that is not often discussed when exploring data security is the issue of mixing personal and business use of a mobile device. It is up to you to determine if, and under what conditions, employees should be allowed to upgrade their devices or if they can allow others (such as their children) access to their devices. All of this must be taken into consideration when drafting BYOD policies.
For any business considering enterprise mobility for the first time, there are a number of questions that must be taken into account. In addition to security options, mobile app development strategies, and deployment initiatives, remember to consider the device itself and how it will be used.